Frequently Asked Questions
Your safety is guaranteed because voloum.com we understand that security when shopping online is essential. Thats why the second you enter the order process, every piece of information that is transferred between you and us is 256 bit encrypted using S
- · Free Delivery (orders over £20) 1.00pm
- · Standard 1.00pm
- · Next Day (Monday - Saturday delivery) 5.00pm
We accpet following - Pay Pal / Credit Card /Debit Card /Googel Checkout/Square
We do not share, sell or pass on your details to any other 3rd party.
If you order before 1pm (Monday - Friday) we aim to dispatch your order the same day. All other orders will be processed and dispatched the next working day.
Please see our delivery section for our full range of delivery options.
Are you the last-minute type? No problem. If you're in the UK you have until these times for your order to leave our warehouse on the same day:
Free Delivery (orders over £20) 1pm
Next Day (Monday - Saturday
Drop us an email, and we'll do everything we can to stop it. Sometimes we can't, Worst case scenario; you can return it to us (for free) for a full refund.
If you experiencing problems ordering online then please call or email us and we can either take your order over the phone or we can talk you through the order process.
Direct despatch (or drop-shipping) is the term used when the manufacturer/supplier sends an item directly from their warehouse to you and not from our own voloum warehouse.
As a result arrival times will vary, and it will be sent separately to
No worries. Just click on 'forgot your password' when your password is required and we'll sort you out. All you need is your email address and we'll send you an email so you can create a new password. Or, contact us at firstname.lastname@example.org and we'l
Don't panic! You can easily request a new password by clicking on "Forgot your password" on the login page. Your password will automatically be sent to your email address. We strongly recommend that you change your password immediately once we have sen
All you have to do is go to 'My emails' in 'My account' and untick the relevant box to ensure you don't receive daily emails in the future.
All our prices, unless otherwise stated include the VAT at the current rate.